Refund policy
At Wholesome Grove LLC, we are committed to providing premium wellness products and exceptional customer service. If you're not completely satisfied with your purchase, we're here to help.
Returns
We accept eligible returns within 30 days of delivery.
To be eligible for a return:
- Products must be unopened, unused, and in their original packaging.
- Items must be returned in the same condition in which they were received.
- Proof of purchase or order confirmation is required.
For health and safety reasons, we cannot accept returns of opened dietary supplements or consumable products unless they arrived damaged or defective.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the product and packaging
- A brief description of the issue
We'll gladly arrange a replacement or appropriate resolution.
Refunds
Once your return is received and inspected, you'll be notified of the approval status.
Approved refunds are processed to your original payment method within 5–10 business days.
Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
Exchanges are available only for damaged, defective, or incorrectly shipped products.
Return Shipping
Customers are responsible for return shipping costs unless the return results from our mistake.
Contact
Wholesome Grove LLC
7901 4th St N
Saint Petersburg, FL 33702
United States
Email: sales@wholesomegrove.com